HiHiStop Shipping & Order Tracking
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Frequently Asked Questions
Q1. How will my orders be shipped?
A1. We ship all of our orders discreetly. Your orders will arrive in unmarked boxes sent via the USPS to preserve your privacy. The package does not display any logo and the item’s name. The only identifying mark on the package is your mailing address and ours.
Q2. When will my order be shipped?
A2. Usually orders will be processed and shipped within 24 hours of receipt. Our office hours are Monday-Friday. Once your order is shipped, you will receive a notification with your tracking number via email.
Q3. When will the package arrive?
A3. The time your order takes to be delivered varies depending on the type of items you order and your delivery address. Usually, it will take 7 to 15 business days to arrive. Please note orders may be processed on dates USPS is closed, however those dates are not counted as delivery time. Please wait in patience.
Q4. Why is logistics information not updated for a long time?
A4. All of our orders are shipped from China. It is normal there is logistics information update delay due to customs delay. You will see the update once your orders arrive at a local warehouse. Please wait in patience.
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